Legal
Terms of engagement
Last updated 19 September 2026
These are the standard terms on which we work. Where a signed proposal or engagement letter says something different, that document wins. We contract with businesses, not consumers.
1. Who you are contracting with
AI Catalyst is a trading name of Applied AI Solutions Ltd, registered in England and Wales, company number 17192679, registered office Eastwood, 29 Breach Lane, Leicester LE9 7FB. "We" and "us" mean that company; "you" means the client named in the proposal.
2. Scope of work
What we will do is set out in a written proposal or engagement letter: the deliverables, the timetable and the fee. Anything not written down is not in scope. If you want the scope changed, we will agree the change and any fee adjustment in writing before carrying it out.
3. Fees and VAT
Fees are as quoted and fixed for the agreed scope. Applied AI Solutions Ltd is not registered for VAT, so no VAT is charged on our fees. If that position changes we will tell you before it affects anything you have already agreed.
Expenses — travel beyond the East Midlands, third-party software or data bought specifically for your project — are charged at cost and only where agreed in advance.
4. Invoicing and payment
Unless the proposal says otherwise: the audit is invoiced 50% on commencement and 50% on delivery of the report; implementation is invoiced against agreed milestones; advisory retainers are invoiced monthly in advance.
Funding application work is invoiced as a fixed fee on submission, with any success fee invoiced on written confirmation of the award. The success fee is agreed in writing before work starts and is payable only if the application succeeds.
Invoices are payable within 14 days. Late payment carries interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.
5. What we need from you
Good advice depends on accurate input. You agree to give us reasonable access to the people, systems and information the work requires, and to tell us if something material changes. We are entitled to rely on what you tell us without independently verifying it. Where delay is caused by information we have asked for and not received, timetables move accordingly.
6. Confidentiality
Each of us will keep the other's confidential information confidential and use it only for the engagement. This survives the end of the work. Where you have a non-disclosure agreement you would rather use, we will sign it and it takes precedence over this clause.
We will not name you as a client or describe your project publicly without your written consent.
7. Intellectual property
On payment in full, the deliverables produced specifically for you become yours. We keep ownership of everything we brought with us — our methods, templates, frameworks, tools and general know-how, including anything we learn that is not specific to your business. Nothing stops us doing similar work for others.
8. What we do not promise
We give advice and build things; we do not guarantee commercial outcomes. Estimated savings, returns and timescales are informed judgements based on the information available, not commitments.
Funding decisions are made by the funding body alone. We do not control, influence or guarantee an award, and an unsuccessful application is not a failure of our service.
We are not lawyers, accountants or regulated financial advisers. Where a decision has legal, tax or regulatory consequences, take proper advice on it. Where we implement AI systems, you remain responsible for how they are used in your business, including any obligations you have under data protection law or the EU AI Act.
9. Liability
Our total liability in connection with an engagement is limited to the fees paid by you under that engagement in the twelve months before the claim arose. We are not liable for loss of profit, loss of business, loss of anticipated savings, loss of data or any indirect or consequential loss.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
10. Data protection
Each of us is an independent controller of the personal data we hold about the other's staff. Where we process personal data on your behalf as part of the work, we do so only on your documented instructions and we will put a data processing agreement in place before that processing starts. Our privacy notice explains how we handle personal data generally.
11. Ending the engagement
Either of us may end an engagement on 30 days' written notice. Retainers may be ended on 30 days' notice at any time after the first month. If work ends early you pay for the work done and any commitments we have properly made on your behalf; we will hand over what has been produced.
Either of us may end the engagement immediately if the other commits a material breach that is not put right within 14 days of being asked, or becomes insolvent.
12. General
The proposal and these terms are the whole agreement between us on their subject. Neither of us relies on any statement not written into them. If any clause is unenforceable, the rest survives. No one other than you and us may enforce these terms.
13. Governing law
These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Before starting proceedings, both of us agree to try to resolve the matter in a conversation first.
See also: Privacy notice · Cookie policy